FAQ | Brewly

FAQ

Got questions? We've got answers.

Does Brewly cost anything?

The Brewly app is 100% free to download and use. You only pay for your coffee bundles - no hidden fees, no premium tiers.

How much can I actually save?

Depending on the cafe, you can save up to 50% on your regular coffee order. The bigger the bundle, the more you save.

How do I redeem my coffee?

Simply open the app, swipe to redeem, and show the screen to your barista. They'll confirm it visually and make your drink.

Is there any lock-in?

None. You buy a bundle when you want one - that's it. If you switch on auto-renew, you can turn it off whenever you like, no questions asked.

Can I buy from multiple cafes?

Your bundle is tied to the cafe you buy it from, but you can have bundles at as many different cafes as you like.

How do I find cafes near me?

Download the app and browse the map to see all participating cafes in your area.

When am I charged?

You pay once, upfront, when you buy a bundle - that's it. If you turn on auto-renew, we only top your bundle back up (and charge you) when it runs low.

Do my coffees expire?

No. The coffees in your bundle are yours to redeem whenever you like - they don't expire, so there's no rush and no waste.

Is there a loyalty program?

Yes! We have five loyalty levels: Brewbie, Dripster, Roaster, Sipperstar, and Brew Master. Progress through the levels over a year of buying your coffee through Brewly and your progress carries over when you switch cafes.

Want to partner with us?

If you're a cafe owner, check out our partners page to learn how Brewly can help grow your business with guaranteed upfront revenue.

Still have questions?

Get in touch with us today and we'll get back to you.

Ready to start saving?

Download Brewly and find participating cafes near you.

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